Fulfillment Policy

This Fulfillment Policy outlines the terms and conditions for order fulfillment and delivery of products and services offered by Adair Concepts ("we", "us", or "our").

1. Order Placement:

  • Orders can be placed through our website, mobile app, or by contacting our customer service team during business hours.

  • All orders are subject to availability. We reserve the right to reject or cancel any order for any reason, including but not limited to product availability, delivery constraints, or suspicion of fraudulent activity.

2. Delivery Options:

  • We offer delivery services within [specified area or region]. Delivery times and fees may vary based on location, order volume, and other factors.

  • Customers may also have the option to pick up their orders from designated locations during specified hours.

3. Delivery Times:

  • We make every effort to deliver orders within the estimated delivery time provided at the time of order placement. However, actual delivery times may vary depending on factors such as traffic conditions, weather, and order volume.

  • We will communicate any delays or changes to your delivery schedule as soon as possible.

4. Order Changes and Cancellations:

  • Changes or cancellations to orders may be accommodated if requested within a reasonable time frame before the scheduled delivery time. Please contact us promptly to request changes or cancellations.

  • Once an order has been dispatched for delivery, changes or cancellations may not be possible. In such cases, the order will be subject to our standard return and refund policies.

5. Customer Responsibility:

  • It is the customer's responsibility to provide accurate delivery information, including delivery address and contact details. We are not liable for any delays or non-delivery resulting from incorrect or incomplete information provided by the customer.

  • Customers are responsible for inspecting their orders upon delivery and notifying us immediately of any issues or discrepancies.

6. Refunds and Returns:

  • Refunds or returns may be issued in accordance with our standard Refund Policy. Please refer to our Refund Policy for more information on eligibility criteria and procedures.

7. Contact Us:

If you have any questions or concerns regarding our Fulfillment Policy or your order, please contact us at:

Adair Concepts
5161 San Felipe St Ste 100
Houston, TX 77056

By placing an order with us, you acknowledge and agree to abide by the terms and conditions outlined in this Fulfillment Policy. We reserve the right to modify or update this policy at any time without prior notice.